What We Offer
Our Services
From initial planning to long-term optimization, we provide comprehensive NetSuite expertise at every stage of your ERP journey.
Client-Side Project Management
We know a NetSuite ERP implementation can be a complex journey. Our Client-Side Project Management service is designed to guide you through it. We work side by side with your team, ensuring you stay in sync with your implementation partner and translating technical jargon into actionable steps for your team. We guide you to make smart, strategic decisions that align with both NetSuite best practices and your business goals, so you get the system you need on the first try.
Key Benefits
- Dedicated project oversight and coordination
- Clear communication between all stakeholders
- Strategic decision guidance aligned with best practices
- Technical translation for business teams
ERP Project Rescue
When your project starts to go off the rails, it can quickly become overwhelming. Deadlines slip, frustrations build, and it's hard to know where to turn. Opal Creek cuts through the noise to restore momentum, bringing an unbiased perspective to get you and your implementation partner back on the same page. Our goal is simple: clear direction and a renewed sense of collaboration, so you reach the finish line with confidence.
Key Benefits
- Rapid project assessment and diagnosis
- Stakeholder alignment and mediation
- Clear direction and renewed collaboration
- Confidence to reach the finish line
Sustain and Grow
NetSuite is a big investment, and our NetSuite experts are here to help you get the most out of it. Our Sustain and Grow NetSuite support service combines reactive assistance with proactive improvements, ensuring your system evolves with your business. From fine-tuning revenue management to implementing Fixed Assets, from integrating Shopify to debugging Avalara, our team is dedicated to maximizing your investment, so your organization keeps moving forward—because day 200 should be better than day one.
Key Benefits
- Revenue management and Fixed Assets optimization
- Shopify integration and Avalara debugging
- Proactive system improvements
- Continuous value maximization
Implementation
Not just project management but hands-on implementation. When you need more than oversight—when you need someone who can configure NetSuite, debug scripts, and solve complex technical problems—we step in as your fractional implementation team. We work directly in the system while keeping everyone aligned, combining technical expertise with clear communication.
Key Benefits
- Hands-on NetSuite configuration and customization
- Script debugging and technical problem solving
- Direct system implementation and testing
- Fractional implementation team support
Post-Go-Live Support & Training
Go-live is more of a starting line than a finish line. Our comprehensive support and training services ensure your team can confidently navigate NetSuite, maximize adoption, and continuously improve processes to drive business value.
Key Benefits
- Comprehensive user training programs
- Change management and adoption support
- Process optimization and best practices
- Ongoing technical support and guidance
Software Package Selection
Not every business needs NetSuite's full power (or price tag). Our Software Package Selection service cuts through vendor sales pitches to help you find the ERP that actually fits. Whether it's NetSuite, Dynamics, SAP, or something else, we provide unbiased analysis based on your actual requirements, budget, and growth trajectory—because the best system is the one you'll actually use.
Key Benefits
- Unbiased ERP system evaluation and comparison
- Requirements-based vendor matching
- Budget and ROI analysis
- Growth trajectory and scalability assessment
Your NetSuite Partner
Collaboration drives everything we do. We work closely with your team, keeping communication open and decisions grounded in your real needs. It's a hands-on partnership, and we'll give you opportunities to provide feedback early and often.
We believe in continuous improvement because we want every client relationship to be long term. We're always looking for ways to adapt and enhance your system as your business grows. You get ongoing support from a team that knows you and your business.
Our deep expertise comes from working on hundreds of NetSuite instances and thousands of software projects. We use that hard-earned experience to find straightforward, practical solutions that fit your unique situation.